SDN and NFV is the next phase of technology change which will help service provider to launch the services in single click. This is all about the programmability of the networks by using open source software defined network controller.
We normally use wireshark to analyse pcap files. Today, I found a good web tool which would help you to analyse your pcap traces online. Now you don't need to install wireshark on your laptop or personal computer. Use online version of cloud shark.